YELLOWBRICK V3 Guía de usuario descargar pdf (Pagina 13)

Fault Finding and Support

Troubleshooting

If something isn’t working correctly, deactivate the device, wait until the

green light has stopped ﬂashing and then switch on again.

You can also reset the device by holding down the DOWN and ALERT

buttons for 10 seconds (until the screen goes blank and the red LED comes

on) then release the buttons.

Ensure the unit is fully charged.

If neither of the above work, then please get in touch with the Yellowbrick

helpdesk, using the details below.

Helpdesk

For assistance, please contact the Yellowbrick support team by emailing

[email protected] - it would greatly help us if you

provided the following information:

• Name and contact number

• Serial number of the Device (see serial number label)

• Symptoms of the fault

• History of action taken to attempt to rectify the fault

Battery Life Expectations

These battery life predictions assume the following:

• No display usage

• Bluetooth off

• GPS Early-wake set to 20s

• Clear sky conditions

Interval Transmissions Hours Days Weeks

Continuous 6000 80 3.3 0.5

5 minutes 3300 275 11.5 1.6

15 minutes 2900 725 30 4

30 minutes 2500 1250 52 7.4

1 hour 2200 2200 92 13

4 hour 1500 6000 250 36

8 hour 1050 8400 350 50

As with all portable battery powered devices, battery life can be signiﬁcantly

shortened by extreme temperatures and some usage patterns.

Hints & Tips

Positioning of your device

has a massive effect on the

battery life.

Whilst it may still work

perfectly well, a device with

a poor view of the sky will

use up battery 10 times more

quickly than one with a good

view of the sky!

Make sure that you take this

into account when choosing

where to put your device.

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